Be Aggressive, But Stay Humble

Anyone recruiting references the “airport test.” That is, if you were stuck in an airport with this candidate, could you sit at a bar without it getting awkward? Well, as if any confirmation was needed, Chris Dixon (@cdixon) passes this test easily. Recently, six InSITE fellows, including myself, had the unique privilege of talking tech, startups, hiring and venture capital with Chris in his company Hunch’s office.

Chris shed some light on a number of topics including how successful entrepreneurs have to be aggressive and have meaningful opinions, which means potentially coming across as, well, a dick. InSITE fellows would agree that most of the entrepreneurs we know and meet are amazing. Persistent, yes, dicks no. While aggressively pursuing your vision comes with the territory, the entrepreneurial community understands that business is business, not personal.

One of the stories Chris shared concerned hiring programmers when he started SiteAdvisor. I suggest reading this exact story on Chris’s blog, as he followed up our meeting with an appropriate blog post called “Showing Up.” The story and Chris’s comments to our group highlighted important, but not always followed lessons for any entrepreneur. First, how just putting the effort in will get you further than you can imagine. Also, call it what you want, but persistence is a necessary cornerstone for building a great company from the start. In regards to aggression and persistence, Chris asked the obvious question, “what do you have to lose?” The downside is someone says no. The upside is your startup is closer to changing the world.

Aggressive, but humble entrepreneurs have more success with hiring and converting any idea into the next big thing.

-This article was originally posted by InSITE here: http://insiteny.org/media/

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Is Congress Pushing Wireless Carriers to Adopt Mobile Billing Services?

Please note, this article was initially posted on Netmobo’s blog, click here to read it.

According to a recent Bloomberg article, wireless carriers seem concerned with a potential new regulation requiring telecoms to help consumers avoid “bill shock.” Bill shock refers to a consumer’s surprise from unexpected cell phone charges, many times due to over-use.  The article states that:

“A new bill in the U.S. Senate would force AT&T, Verizon and other wireless carriers to send you a message – either by e-mail or text – if you’re approaching the limits of your monthly service plan.”

The bill may also demand that carriers receive the consumer’s permission before charging for services outside the regular plan.  For example, using BilltoMobile to bill your carrier for the latest copy of Angry Birds.  This second change is reasonable as our carrier bill looks more and more like a credit card and privacy concerns on the web remain prevalent.

While the carriers have legitimate financial gripes, they won’t be able to avoid these types of warning systems.  Whether it comes to fruition due to government regulation, or free market forces, consumers hate bill shock and from my personal experiences would appreciate a warnings system.  In addition to just minutes, as most carriers do away with their “all you can eat” data plan’s a consumption warning will be welcomed.  Moreover, the technology needed to fulfull this regulation is already commercially available in the form of metered subscription services.  In fact, Netmobo and competitors provide just this type of service.  Also, the perfect medium for sending these warnings, SMS and push-technology are both readily available on Smartphones.

Passing this regulation may be a welcome surprise for companies operating in the mobile billing industry.  If the bill were to pass, carriers like AT&T and Verizon would now be required to either build the solution themselves, our outsource to a reliable metered subscription provider.  The second option is the cheaper and quicker way to market and would create a potential windfall for certain players in the mobile billing industry.  However, this new required demand may lead to lower metered subscription prices as more competitors enter the market giving the carriers greater power through choice.

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Do Mobile Developers Add Value by Offering Less?

Please note, this article was initially posted on Netmobo’s blog, click here to read it.

Product pricing decisions can be very difficult, especially for mobile app developers.  While paying for more options seems to be the norm, yesterday’s headline regarding presentation, document and video sharing site, SlideShare’s new freemium offering had me thinking about innovative pricing strategies.  In particular, as opposed to paying for more features, SlideShare customers can pay a premium for control, or the elimination of features:

The silver plan, which is $19 per month, includes…the ability to turn off ads. And the platinum level, which is aimed towards enterprises…gives users the control to turn of [sic] comments and more. Brands such as Dell, Microsoft and Pfizer are already using SlideShare’s pro offerings.

-TechCrunch

Paying a premium to eliminate ads is nothing new, but paying to eliminate a feature, in this case comments, was a novel idea for me.  This strategy makes great sense for SlideShare.  While enterprises want to easily share content on the Internet, they still want control over their brand.  For example, Dell may want to garner customer feedback by sharing a product presentation through SlideShare, but Dell also wants to prevent any potential smear campaigns from competitors or other adversaries.

This pricing strategy can work for mobile app developers, but it requires a delicate balance between offering an unwanted feature, while not alienating potential customers.  If implemented appropriately however, there is added value to eliminating features or providing more control.  Due to growing concerns over privacy policy and the sheer volume of consumer data that is shared on the Internet, allowing customers to pay for fewer features or more control will help alleviate these concerns.

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SkillSlate is Great for Finding Individual Service Providers

Individual service providers are a reliable staple in my life.  I have moved between five cities, renovated real estate and have always needed cleaning help.  In each case, I hired local movers, cleaners, handymen and electricians to help with the jobs.  These local individuals offer two distinct advantages.  One, they are known for their higher quality work due to personal accountability and two, they can be much less expensive than larger companies as they don’t have high overhead costs.  Unfortunately, finding  dependable individuals can be tough.  I usually rely  on word of mouth and getting lucky, as I haven’t found a reliable and comprehensive website to replace limited personal recommendations.

Now that is all changing, as a Stern classmate of mine, Brian Rothenberg, runs a New York City startup called SkillSlate.  SkillSlate takes an interesting angle on empowering individual businesses while helping consumers find these local professionals.  SkillSlate.com creates profiles for a wide range of service providers, like this one for a hairdresser in Staten Island or this one for a DJ in Brooklyn.  The individual’s business profile not only highlights the important details of the provider’s rates and services, but also focuses on who the individual is through introductions, photos, and recommendations.  The directory organizes this information giving consumers the power to filter through local individual service providers to quickly find exactly what they are looking for.

Next time I need reliable help, because there will be a next time, I am very excited about accessing SkillSlate.  Moreover, as a member of New York’s entrepreneurial community, I  look forward to seeing this startup expand and the positive impact it will make for New Yorkers and beyond.

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The Web is Alive…for Both of Us

I took time Sunday to finally read the article that I have read so many other articles about, Chris Anderson’s, The Web is Dead, from the September edition of Wired.  Chris’s point about the web browser dying is well taken.  He supports his thesis with examples such as how users predominantly use app’s on their smart phones, and to access much of the social media experience, and how RSS readers are ubiquitous.

After reading many articles both for and against Chris’s opinion and with the great debate between apps and the mobile web raging, I do agree that browser use has declined, but the web is still alive.  It seems to me that many consumers still use search and other google products, such as mail, reader and calendar in the browser.  Also, while, I don’t log on to Facebook often, I believe users still do so through their browser and the same goes for Twitter.  Finally, I list watching video under browsing and video consumption is flourishing.

Personally, I feel like a poster boy for the argument against the web.  I use apps for almost everything I do on my iPhone and I mainly access social mediaI through my iPhone, which keeps me out of a browser.  Also, in a new development, I further upheld part of Chris Anderson’s argument, by migrating much of my browsing experience onto third party applications.  I did this so that both my web browsing, and overall computing experience’s were richer, easier, and more organized.

Ironically I finished the migration this week.  I now access most of my productivity and google browsing, including e-mail, through 3rd party applications.  However, I don’t feel like I helped to kill the web.  Much of the motivation for this move was to unclog Chrome.  I still browse tons of websites  each day, reading articles or blogs, searching, researching, listening to pandora, tweeting and certainly checking out a new startup.  Previously, I would open up, what felt like, 100s of Chrome tabs.  Now, I have fewer tabs devoted to must-have tasks and my browsing is more focused.  As a result of my move, the web, is not dead for me, just more easily accessible.

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Thunderbird Here We Go

For those who read my post titled The Web is Alive for Both of Us, you know I recently migrated much of my browsing experience to third party applications.  There are a number of reasons why I did this, including a more efficient browsing experience, as discussed previously.  However, I also wanted a more efficient e-mail system.  So, in addition to using iCal, NettNewsWire, and Adium (chat), I transitioning out of GMail this week and picked up Thunderbird.

Don’t get me wrong, I have been a loyal and supportive GMail user for five plus years.  But recently, I kept thinking that an Outlook like application may be a better way for me to organize my four e-mail accounts Continue Reading==>

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